| Job ID: | 2757 |
| Department: | ASC - AV Services (Library) (2024-2025 AY) |
| Position: | Technical Assistant II |
| Pay: | $13.00-$15.20/hr. |
| Description: | The FWS Student will answer phone calls from university faculty and staff in a professional and courteous manner, collecting and accurately entering information received from phone calls into the ticketing system. They will provide assistance and information regarding AV services and support to callers, and collaborate with full-time Audio Visual Staff Members to resolve issues and ensure high-quality service delivery. |
| Supervisor: | Kimala Wynn - kimala.wynn@gatech.edu |